Miksell Physical Therapy Commitment to Privacy
Your privacy is important to us. The Miksell Physical Therapy Privacy Policy (Privacy Policy) has been developed to demonstrate our firm commitment to your privacy and to explain how Miksell Physical collects, uses, shares, and safeguards Personal Data and Non-Personal Data on www.miksellpt.com and on any other websites and mobile applications Miksell Physical Therapy may launch in the future, as well as microsites, social media sites, and any other digital platform or service operated or used by Miksell Physical Therapy from time to time (Sites). Miksell Physical Therapy recognizes its responsibility to treat with care and protect the information and data it collects, and to respect your data privacy.
Your use of the Sites and participation in Miksell Physical Therapy programs and services signifies that you understand this Privacy Policy and that you acknowledge the collection, use, and storage of and your rights as described herein.
This Privacy Policy is subject to change.
Who We Are
We are a family owned Physical Therapy Clinic located in Jacksonville Florida. that is here to help people get back to the life that they love. The purpose of our privacy policy is to ensure that your personal information is not sold, traded, or shared to any third parties. We are here to protect your privacy and to help enjoy the life that you love.
Data Collection
Miksell Physical Therapy collects data online, by phone, or by paper that allows Miksell Physical Therapy to identify or contact you (Personal Data) to carry out its business purposes. We collect this information at various points of service, including, but not limited to, when you fill out our contact form for register for a Miksell Physical Therapy event or program, purchase Miksell Physical Therapy products or services, complete a contract form or survey, sign up for a newsletter, volunteer, or otherwise interact with Miksell Physical Therapy.
The types of Personal Data Miksell Physical Therapy collects includes, but is not limited to, the following:
- General data (e.g., names, dates of birth, home and business addresses, email addresses, internet protocol addresses and mobile, landline, business, and/or personal telephone numbers that are provided by our members or other customers).
- Site usage (e.g., browsing history, search terms, and email clicks).
- Products and services
- Government-issued identification numbers (e.g., social security numbers, national identification numbers, and tax identification numbers), for example from employees and independent contractors.
- Other identification information (e.g., photographs and audio during podcasts, lectures, public performances).
- Financial information (e.g., credit and debit card numbers, passwords) for product sales
- Sensitive Personal Data (e.g., racial or ethnic origin, political opinions, trade union membership, health data) for diversity or accessibility purposes,
Miksell Physical Therapy collects information (whether online, by phone, or by paper) that does not directly identify you (Non-Personal Data). The types of Non-Personal Data we collect includes, but is not limited to:
- Computer, operating system, and platform type.
- Internet service provider.
HIPAA
Our use and disclosure of certain of your information may be subject to the requirements of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (“HIPAA”) and applicable state law. Any information that you submit to us that constitutes “Protected Health Information,” as defined by HIPAA, is subject to HIPAA and applicable state law. The term “Protected Health Information” or “PHI” refers to individually identifiable health information about your past, present or future physical or mental health or condition, the provision of health care to you or the past, present or future payment for such care. If any information collected on the Site constitutes PHI, then our Notice of Privacy Practices will apply.
Choice/Opt-out
Service Email messages are required to fulfill the Service to you. You may opt out of these communications, which are not promotional in nature. If you do not wish to receive them you may opt-out and/or deactivate your account by following the instructions included in each communication or by contacting Miksell Physical Therapy at info@miksellpt.com
We may provide you the opportunity to opt-in to additional newsletters or promotional communications sent by email. If you have opted in or otherwise qualify to receive these forms of communication, and no longer wish to receive our newsletter or other promotional communications by email, you may opt-out of receiving them by following the instructions included in each communication.
How Miksell Physical Therapy Uses Your Data
The following explains how Miksell Physical Therapy uses your Personal Data and Non-Personal Data.
Personal Data
Miksell Physical Therapy uses Personal Data to carry out its business purposes, which include but are not limited to product and service transactions, conference registrations, directories, services, and messages based on your interests, or to otherwise interact with Miksell Physical Therapy. More specifically, Miksell Physical Therapy uses Personal Data, sometimes in combination with Non-Personal Data, in a variety of ways, including, but not limited to:
- Patient Portal set up and administration.
- Provide service communications such as bill reminders, appointment confirmations, and customer service messages.
- Provide products, information, and services.
- Respond to your emails or online requests for products, services, or information.
- Research and development purposes.
- Legal obligations.
- Ensure that content is presented most effectively for you and your computer.
Cookies
Cookies are small files used to send information from our Sites to your web browser. The Sites use session cookies, which are destroyed when a user closes the Internet browser, and permanent cookies, which remain on the user’s hard drive until manually deleted by clearing the cache. Cookies are used for many purposes, including allowing users to access member-protected content without logging in before loading each page. Permanent cookies allow users to utilize the “remember me” feature to avoid having to log in again to the Sites after closing the previous internet browser session. You can control cookie settings in your internet browser to automatically reject some forms of cookies. If you view the Sites without changing your cookie settings, you are indicating your consent to receive all cookies from Miksell Physical Therapy Sites. If you do not allow cookies, some features and functionality of Miksell Physical Therapy’s Sites may not operate as expected.
Your email address will be used only by Miksell Physical Therapy.
Miksell Physical Therapy reserves the right to use or disclose data where we reasonably believe it is needed to (i) respond to information requests by law enforcement or other governmental authorities; (ii) comply with any law, regulation, subpoena or other legal process, or court order; (iii) investigate and help prevent security threats, fraud activity, or inappropriate, unauthorized, or illegal activity involving Miksell Physical Therapy’s services or networks; or (iv) enforce or protect Miksell Physical Therapy’s rights and property. In such circumstances, data may be disclosed without notice to the individual.
Security
Your privacy is of the utmost importance to us, but due to legal and security matters that are beyond our control, we cannot guarantee that the data that you may provide to us, including personally identifiable information, is not disclosed to a third party. Miksell Physical Therapy incorporates reasonable safeguards to protect the security, integrity, completeness, accuracy, and privacy of the data we collect. In our efforts to make the Sites secure, we use the latest industry standards to safeguard the confidentiality of your personally identifiable information, such as firewalls and Secure Socket Layers, where appropriate. Miksell Physical Therapy also takes precautions to protect information from loss, misuse, and alteration. Only Miksell Physical Therapy employees who need access to your data in order to do their job are allowed access. Pursuant to PCI compliance requirements, Miksell Physical Therapy employs procedures to safeguard any credit card data we collect from you when making an order. Please note, however, that no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Rights Regarding Your Data
To protect your privacy and security, we will take reasonable steps to verify your identity. You can manage your profile and email preferences, including “opting out” of emails, texts, and calls by contacting Miksell Physical Therapy via the information under “How to Contact Us” below. Our processing of your data is based upon your consent, contract performance (e.g., your purchase of products or services), or compliance with law.
Other Important Information
Location of Data
Miksell Physical Therapy is located in the United States, in Jacksonville, Florida, and our services are hosted in and managed in the United States. If you are a user located outside the U.S., you understand and acknowledge to having your data (which may include information collected through the use of cookies and other technologies, as described above) transferred, processed, and stored in the U.S. or in any other country in which we engage service providers or to which you direct us to transfer your data.
Your data is processed in the U.S., where privacy laws may be less stringent than the laws in your country. By submitting your data to Miksell Physical Therapy, you agree to the transfer, storage, and processing of your data in the U.S.
Data Retention
In general, Miksell Physical Therapy retains data for the period necessary to fulfill its business purposes, unless a longer period is required, needed for archival and research purposes, or permitted by law.
How to Contact Miksell Physical Therapy
If you have any questions, comments, requests, or concerns related to this Privacy Policy, please contact Miksell Physical Therapy at info@miksellpt.com or at:
Miksell Physical Therapy & Wellness
13241 Bartram Park Blvd. STE 609 Jacksonville FL, 32258
Phone: 904-503-0037; Fax: 904-539-5620